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Thursday, May 5, 2016

Water Leaking Complaint Letter




Below is a follow-up complaint letter that I submitted to the administrator of the condominium that our company owned a unit which I maintained. For your reference that had the same problem with us.



May 11, 2015

                 
To           :              The Administrator and BODs
Gotesco Regency Twin Tower s Corp.
                                1129 Natividad Lopez St.
Ermita, Manila

Attn       :              Engr. Rudy Deoferio
                                Building Manager

                                Engr. Ernel Cadavona
                                Maintenance Engineer

From     :               Unit 1904
Metro Retail Stores Group Inc.
                                6th floor Metro Market Market Bldg.
                                Mckinley Pkwy, Taguig
                                Metro Manila

RE           :               Continuous Leak from Unit 2004


This is a follow- up complaint letter submitted to your office last December of 2013 about the constant water leaking problems coming from the unit above ours 2004 Tower B. That the said water leaks caused damaged to our unit’s common rest room and hallway ceilings, wood parquet floor and baseboards. And that these leaks become extensive now running anew to our unit’s  other parts that caused another damaged to one of the bedroom ceiling structures, wall paints, flooring and the most hazardous- causing shortage and grounded electrical components in the wall and ceiling.

In the middle of year 2014, we were obliged to make actions on damaged parts in our unit to restore and make it presentable, but it seems that your office and the owner of unit 2004 didn’t make any actions to fix the problems rooting from them, thus the same damages are now recurring.

In view of the damages and the extent of time this had been going on, we in behalf of Metro Retail Stores Group Inc., as represented by the signatures below are expecting for your assertive and decisive actions on the above concerns for us to avoid the third party intrusions.


Respectfully yours,



MARIE EVETTE G. PONCE                                                                              ARIS FERNANDEZ
Resident/MRSGI HR Ops Mgr. Corporate Luzon                                 MRSGI Bldg. & Facilities Personnel

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